Shipping & Returns

Q. Can custom metal art orders be returned?

A.  No. Custom orders and personalized items are each created one at a time per your specifications. — Therefore, we cannot accept returns on personalized or custom items. However, if we make a mistake regarding the customization or personalization info (i.e. spelling of name, color, font, etc…) as specified with your order, you must notify us within 1 week of delivery (as confirmed by tracking) and we will take the necessary steps to correct the problem.